24Feb

It’s better to provide too much credit information

FILED IN banking | credit | credit advice | credit score | crisis Comments Off

1As the Facade and Blind Spot grow smaller through self-disclosure and providing feedback, the Arena expands.With mutual disclosure, the Unknown area shrinks as well. The goal of positive communication is to expand the Arena by learning more about yourself from others’perspectives and sharing more information that may be unknown to others. In this way,more information is passed back and forth between you—creating new opportunities for synergy and creativity. The second tool is the Self-Disclosure Checklist (Exercise 1). We typically don’t give much thought to how well we self-disclose information to others. The Self-Disclosure Checklist provides you with an opportunity to reflect on how well you do this vital activity. The more honestly you can answer the questions, the more insights you will have into your ability to self-disclose information about yourself.

If you answer yes to three or more of the questions in the checklist, you may want to think about how freely you disclose information about yourself. While it isn’t appropriate to share everything about your life, self-disclosure is essential in a partnership. The greater the self-disclosure, the more information flows and the more trust is established. It’s better to provide too much information about yourself than not enough.

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19Dec

Spread differentials between issuers with similar credit quality

FILED IN personal finances | profit | real estate | shares | stocks Comments Off

1One typical reason for spread differentials between bonds of the same rating are liquidity considerations, particularly with respect to stress situations. Generally, bonds with a large issue size, issued recently and actively traded by several market makers tend to be the most liquid. Sometimes old bonds with a small issue size, too, trade at rather tight levels. This is often the case for typical “CDO (Collateralized debt obligations) names”, that is bonds that are often included when CDOs are set up. Another reason for wide spread differentials between issuers with similar credit quality is that many market participants are concerned with potential mark-to-market losses. Therefore, rather illiquid and more volatile bonds require a higher spread, even if spread volatility is rather due to market technicals than uncertainty regarding company fundamentals. Consequently, it is natural that credit spreads differ even for bonds and issuers with the same rating.

But more importantly, only a fraction of the actual credit spread is explained by credit risk, which in turn is reflected by the rating.

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05Dec

Possible dangers and risk associated with loans

FILED IN financial advice | foreclosure | income | insurance | investments Comments Off

74One example from the automotive sector is the large spread differential between Ford and Renault bonds with similar coupon and maturity. Although the rating agencies assign approximately the same credit risk to both issuers, investors view the risk that is related to owning Ford bonds as significantly higher. Our study clearly outlines that Ford bonds have been much more volatile than Renault bonds between September 2003 and February 2004. When S&P put Ford on credit watch negative on October 21, 2003, spreads widened massively. Even if only very few investors feared a multiple notch downgrade of Ford from the then BBB rating, a 1 notch downgrade to BBB coupled with a negative outlook would have caused concerns about a later downgrade of Ford into high-yield. There were fears
that the high-yield market would not be able to absorb the large volume of outstanding Ford bonds, and from a fundamental perspective that the company’s financing costs would rise, thus limiting the company’s financial flexibility massively. This example highlights that market technicals at least temporarily can be the dominant driver of credit spreads.

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26Oct

The credit lesson for competitors

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76Coca-Cola introduced new Coke after taste tests proved it more popular than Pepsi and the original Coke. However, the launch of new Coke contained an untested assumption: that flavour mattered more than image. The information gathered built upon this flawed notion, confirming the decision that classic Coke needed to be replaced. This view was contrary to what customers – past, present and future – actually wanted. Interestingly, this goodwill was so powerful that the cause of the company’s failure was also the source of its salvation, as consumers forgave Coca- Cola and realised that they appreciated classic Coke, or else tried it for the first time.

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23Oct

Don’t react emotionally to your credit

FILED IN investments | loans | loans guide | payday loans | profit | real estate | shares | stocks Comments Off

Technically, the launch went well. However, even before they had tasted it millions of Americans disliked new Coke. Across the country and especially in the South, the birthplace of Coca-Cola, consumers reacted angrily and emotionally to the new formula. Thousands contacted the organisation’s headquarters in Atlanta. Remarkably, many were not Coca-Cola drinkers, simply American consumers disappointed at a major change to an iconic American product.

By mid-July, the pressure had become enormous, and Roberto Goizueta, the chairman, together with other senior executives announced that classic Coke would return. The news was leaked the previous day, and ABC News had interrupted daytime programming to break the story. The next morning headlines were filled with what insiders called “The Second Coming”. On the day of the official announcement, Coca-Cola’s hotline recorded 18,000 calls. For the first time in over two months people were positive, glad that their voices had been heard and that such a change had been aborted.

The company’s executives might have feared the consequences of reintroducing classic Coke, resulting as it did from unhappy customers, bad press and ignominious defeat. But the opposite occurred: it proved massively popular. Against all expectations, classic Coke outsold new Coke, and sales overtook Pepsi early in 1986.

Attempting to explain the renewed popularity of classic Coke, senior executives told the Wall Street Journal: It’s kind of like the fellow who’s been married to the same woman for 35 years and really didn’t pay much attention to her until somebody started to flirt with her.

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